Responsible Gambling

Responsible Gambling at CandyBet Casino

We take responsible gambling seriously and want to ensure that our players enjoy their time on our platform while maintaining control over their gaming habits.

Recognizing Signs of Problem Gambling

Problem gambling can manifest in different ways, but some common signs include:

• Spending more money than intended
• Feeling a strong urge to gamble despite negative consequences
• Neglecting responsibilities or relationships due to gambling
• Feeling anxious or irritable when unable to gamble

If you identify with any of these behaviors, it's essential to take a step back and reassess your gaming habits.

Tools for Responsible Gambling

We provide the following tools to help our players maintain control over their gaming:

1. Deposit Limits: Set limits on how much money you can deposit into your account.
2. Time-Outs: Temporarily lock your account to prevent excessive gaming.
3. Self-Exclusion: Permanently exclude yourself from our platform for a specified period.

To access these tools, follow these steps:

1. Log in to your account
2. Go to the "Account" section
3. Click on "Responsible Gambling"
4. Select the tool you wish to use

Support Organizations

We understand that problem gambling can have serious consequences. If you or someone you know is struggling with problem gambling, we recommend reaching out to these support organizations:

• GambleAware: A UK-based charity providing support and resources for problem gamblers.
• National Council on Problem Gambling (NCPG): A US-based organization offering information and assistance for those affected by problem gambling.

Responsible Gaming Features

Our platform is designed with responsible gaming in mind. Some of our features include:

1. Auto-Lock: Automatically lock your account after a specified period of inactivity.
2. Session Limit: Set limits on how long you can play without taking a break.
3. Wagering Limits: Establish maximum wagering amounts to prevent excessive spending.

Germany-Specific Responsible Gaming Requirements

As an offshore operator, we strive to meet German regulatory requirements for responsible gaming. However, our platform may not fully comply with all German regulations. If you're playing from Germany, please note that:

1. Monthly Deposit Limits: We do not currently offer monthly deposit limits as required by German law.
2. Mandatory Identity Verification: We recommend verifying your identity through a reputable third-party service to ensure compliance with German regulations.

We're Here to Help

If you have any concerns or questions about responsible gaming, please don't hesitate to reach out to us. Our customer support team is available 24/7 to provide assistance and guidance.